…..Greetings from QueueWait, I have spend so much time waiting in this here bank queue, one might think I went on vacation to QueueWait….
I usually somehow manage to survive without setting foot in a bank or bank queue, resorting to plastic money in all its expensive charges glory…. Its not that I have lots of money to spend or anything but its just more convenient than spending a whole day in a bank queue… The struggle is real….
The cash crisis situation seems to have taken a turn for the worse and as a result I have been forced to wake up at the crack of dawn to forage for cash at the bank……
I arrived at the bank at what I thought was a decent hour, two hours before official bank opening time, figuring not many people would be there, boy was I wrong….. the were already 57 people in front of me and I am the 58th. I even have a number that says so…
A handy system that helps curb the scourge of queue jumpers, nobody likes a queue jumper; we all have places we would rather be, than here, now, waiting for money, our money not handouts or charity but our blood sweat and tears… where did all the cash go again?
It is weird standing in a neat queue long before The Bank is due to open and it is not even waiting in line to get into the bank, its waiting for them to put money in the automated teller machine, which they do after The Bank opens, which is after The Bank gets its consignment of money I guess from the Reserve Bank of Zimbabwe, RBZ. So you wait patiently not even sure if The Bank will get its delivery of money and then hopefully you. You ask the people next to you how this particular branch operates, they tell you the money comes around 9.30am and then the ATMs start dispensing money an hour and a half after that. In hindsight you realise maybe you should have had something to eat before coming to the bank, that’s what you get for thinking a bank run is a simple in and out and thank you for your time mission…..
You stare at yourself in those bank windows that are really one way mirrors, but at least you can wile away time checking out your posture starring at your reflection and reflecting…. its a good thing you took a bath and decided to dress decently because by the looks of things you wont get time to go back home and change for your meeting for later during the day…
You pass time by turning on your Wi-Fi and searching for any open Wi-Fi Hotspots, you might get lucky and find one too. Its something to do until your battery level goes critical, you should have charged your phone before you left the house, or brought a power bank….. Next Time remember that…..
You start talking to your fellow queuesmen (hmmm a red squiggly line appeared on that word, not surprised considering I just made it up) There is always that one guy who is overly friendly who tries to engage everyone in conversation telling you how you must entertain yourselves otherwise you could just drop down dead of stress. Someone even makes a suggestion about how The Bank must take out the TVs in the banking halls and put them outside since people spend more time outside The Bank, than inside….
Shout out to that one guy whose idea of making small talk is asking inquisitive personal questions that no one feels like answering and most of the time ends up just having one sided conversations with anyone who dares make eye contact with….
After a while the stranger next to you becomes familiar like an old acquaintance and it pays to remember what they look, in case you have to leave the queue for a short recess to stretch your legs then you can come back and just say “I’m back” and squeeze back into your position without having to take out the piece of paper verifying what number you are in the queue… and just when you are thinking your number is far from the ATM, someone taps you on the shoulder and asks you what number you are… you tell them and ask why, and they say they are number 205 and looking for their position in the queue…. they are waaaaay to the back… Where did the cash go?
Finally the armoured truck delivers the day’s cash consignment for The Bank.. People cheer and generally get a little lighter spirited, money does that doesn’t it? This is when the Queue jumpers usually make their play, trying to persuade people that they were here earlier, even greets you with the “hi! I am back“…. “But If you were here earlier then you have a number?”… “I lost it”…”Too bad!”… aint nobody got time for that
Some ladies are prepared for this; If you ever wondered what they carry in their those handbags, a change of “sensible” shoes from the heels and wrap fabrics to spread on the ground and sit. Its a good plan sitting because now you have been standing for close to three hours and your feet starting to ache.
You think you are suffering, you are wrong, there is a pregnant lady who seems ready to pop, should she even be here in that condition? But what if she needs money for hospital, and the money is in the bank? Some hospitals only accept cash or take medical aid cards but with a cash co-payment….. where did the cash go?
Finally the security guard announces that the ATM service has now started and the limit per person is $300 which is also the weekly cash withdrawal limit, so if you get your $300 you don’t come to the bank till next week. The next part is the tricky part, the notes come out in $2 bond note denomination and the ATM cash slot tray can only dispense a maximum of 15 notes per transaction which is $60. So to withdraw your full $300 you have to do five $60 transactions. I am sure The Bank is quite happy with this arrangement as they get to bill you cash withdrawal charges five times……
The thing is with everyone withdrawing their weekly limit, it takes an average of 3 minutes and 30 seconds for one person to complete their business on the ATM. (I timed it)
I am number 58 which means I’ll be standing here 3hours 22 minutes and 8 seconds
There’s always the impatient person who complains real loud about everything and anything and how they have places to be and keeps threatening to just quit and go, but they never do, but they talk about it, a lot. While others just quietly disappear from the queue without telling a soul, they never come back…. but the queue moves ever forward, slowly…
….And then just when you get within a two people away from the ATM you are so close you can hear it beep as the person at the ATM punches in their transactions… you get told that it’s run out of money…..
How long does it take to refill an ATM with cash; approximately 1Hour 30 minutes judging from the time it took in the morning… how long does it take to realise that the bank has run out of money and no money will be dispensed by the ATM 2hours, at least that’s how long you wait for before deciding this is pointless and no one has come out of The Bank to tell you anything about anything ……
You just start walking home, because frankly you don’t have cash for the taxi… maybe if they accept a bank transfer ? Where did all the cash go??????
wrote this post to pass time while standing in a Bank queue